Academic Operations Supervisor (Sparks Education)

Key Responsibilities

• Manage weekly and term-based class schedules for students aged 3–12.
• Match teachers and students efficiently based on availability and level.
• Handle schedule changes and urgent adjustments smoothly.
• Lead teacher onboarding—from documentation to training and classroom readiness.
• Create clear SOPs and collaborate cross-functionally to ensure effective onboarding.
• Plan and execute regular teacher training and development programs.
• Analyze feedback and performance data to drive teacher growth.
• Cultivate a culture of continuous improvement in teaching quality.
• Monitor class delivery and student engagement.
• Address real-time class issues with teachers and parent teams.
• Build systems to gather and act on feedback from students, parents, and teachers.

What We’re Looking For

• Experience in early childhood or primary education (ages 3–12) or EdTech, with a background in music education or work at a music school.
• 3–5 years in academic operations, teacher management, or education program delivery.
• Strong project management and problem-solving skills.
• Excellent communication and cross-functional collaboration.
• Independent and proactive in fast-paced environments.